Privacy Policy

Privacy Clause And Agreement

  • The company - Eroute Lifestyle Private Limited ( “our”, “we”, and “us”), hereby declares that its brand name -”Sanseeta”, and the website- xxxxxxxxxxxxxxxxx, with the intent to provide the best services, would ask the “users” or the “customers” of the website for their credentials while placing orders, handling queries and for other means of communication.
  • Any natural or legal person who accesses or uses the Website is referred to as a "you," "your," "yourself," or "user." If a natural person is acting on behalf of a business entity, the reference to the business entity is also meant by the aforesaid terms.
  • We would hereby state that we respect your privacy and ensure the complete safety of your personal data.
  • The company has adopted this Privacy Policy clause, in compliance with the provisions of applicable laws, with the intent to inform you of the information we collect from you through the Website- why we do so and how we collect the same. Also, we take all the necessary steps to protect it.

You can rest assured of your privacy and safety. 

We Request For Permission To Collect Personal Information

We would like to request to collect and store your personal information that may include the following, but not be limited to:

  • User name along with your password
  • Name and address
  • Telephone number
  • E-mail address
  • Date of birth
  • Gender
  • Geographic location
  • Site and activity, transaction, session-related cookies
  • Necessary information regarding purchase transactions on the Website (including purchase or sale history)
  • Financial information not limited to the bank accounts, credit card or debit card number, or any other payment instrument details including the one-time password for uninterrupted sale purchase.
  • IP address
  • Any other Information that you provide during your registration process for the best user experience

 

Our Intent To Collect The Information

We seek permission to collect your information for the purpose of:

  • Providing personalised, uninterrupted, class apart service
  • Facilitate the best customer service and uninterrupted use of the Website
  • Communication, placing order, emailing and correspondence
  • Communicating the updates, offers, policy updates and news
  • Communication with the users through emails, phone calls and messages
  • Confirmation of orders, cancellation and returns
  • Sending notifications, intimation about the products, orders and sale purchase transactions

We Ensure the Safety Of Your Personal Information

We give utmost importance to the privacy and security of your personal information and data. For the same, we:

  • Take reasonable security precautions to preserve and protect your information. You acknowledge that maintaining the privacy of the information you provide with us has security implications, and you agree not to hold us liable in the event that there is a security breach or information exposure unless we have been egregiously and intentionally negligent.
  • We might agree to store your information with third parties (in or outside India).
  • These third parties may have their own security standards to protect your information or data, but we will compel them to implement appropriate security measures on a commercially reasonable basis.
  • We will not be held liable for any loss, damage, or misuse of your information if it results from a Force Majeure Event.
  • An event that is out of our reasonable control is referred to as a "Force Majeure Event" and may include, but is not limited to, sabotage, fire, flood, explosion, acts of God, civil unrest, strikes or other industrial actions of any kind, riots, insurrections, war, acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, etc.
  • The Company will promptly notify you via appropriate communication means of any breach of your personal information and take appropriate action in the event that it occurs.

 

Disclosure Of Your Personal Information Clause

We protect your personal information and store it safely. In special circumstances, we may disclose your personal information:

  • When required to do so by law, regulation, legal obligation, court order, judicial, quasi-judicial, or other statutory or constitutional authority, or in order to establish or exercise our legal rights, respond to legal claims, or defend against them
  • To law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our terms or Privacy Policy; address claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the public, we may disclose to

Change In Privacy Policy Clause

The privacy policy or clause might occasionally be changed or modified. We will update the date above when we modify or update the Privacy Policy. We advise you to review our privacy statement frequently to stay informed of any changes. Your continued use of the website or any subsequent submission of information or data will be deemed your full acceptance of any changes made to this privacy policy.

Storage Of Cookies And Information

Cookies may be stored for a better user experience. Cookies are temporary files to help websites provide a personalised experience to the user. We may store cookies:

  • To measure and comprehend the traffic on our website
  • Cookies allow us to identify your computer so that we can identify you when you return.
  • To gather and store information about you, including the domain and host from which you access the internet, the IP address of the device you're using to access the internet, the date and time you access our website and the URL of the website you came directly from.
  • We use this data to better comprehend our visitors and cater our website to their individual tastes.
  • You can choose to opt out of cookie storage.
  • Choosing to prevent these cookies from being stored on your machine, your computer's browser might be set up to turn off cookies, but that may hamper your user experience.

 

For Complaints And Redressal, And Further Queries

The user can reach out to our customer care through our official email ID- XXXXXXXXXXXXXXX, phone number- XXXXXXXXXXX.

Also, for any queries, complaints and redressal, you can reach out to us over our official email id- X.